FAQ
General
How can I contact OVERTAKE?
To contact OVERTAKE for additional support, please join our Discord Server and submit a ticket. For best live support we recommend the following times: GMT+9, 9:00 AM - 6:00 PM.
How do I sign up for an account?
Click on “Connect Wallet”, located at the top right corner.
Create an account simply by connecting your web3 wallet.
If you encounter any issues registering, please join our Discord Server to submit a ticket for support (GMT+9, 9:00 AM - 6:00 PM).
How do I create a crypto wallet?
**We recommend using Immutable Passport for your crypto wallet to fully enjoy what Overtake offers.
To create an Immutable Passport, refer to the wallet installation instructions on Immutable Passport Installation Guide
To create a wallet, refer to the wallet installation instructions on Metamask Wallet Installation Guide
Why do I need wallet to use OVERTAKE service?
You are able to create a OVERTAKE account without a wallet and play games. However, without a wallet, you cannot fully take advantage of what OVERTAKE offers since crypto wallets are necessary to collect POPs, trade NFTs, and claim platform tokens. So, connect your wallet and don't let your gaming achievements fade away!
Why am I only able to connect one wallet per account?
POPs are Soulbound Tokens(SBT) that are nontransferable and represent your achievements in OVERTAKE ecosystem. The unique wallet connected to your account serves as the single source of truth for your activities and rewards. To verify your contributions and prevent minting POPs to the wrong wallet, OVERTAKE allows only one wallet to be connected to an account. When you connect your wallet, the process is irrevocable so please carefully select your crypto wallet.
What is OVERTAKE's Privacy Policy?
Providing safe services is integral to our values. Please review our Privacy Policy to learn more.
POP
Can a POP be sold on other NFT Marketplaces such as OpenSea?
POPs are Soulbound tokens (SBTs) that cannot be traded.Since SBTs are nontransferable, POPs are unique and distinguish themselves from typical NFTs. POPs can remain in your wallet (forever!), proving your accomplishments. Therefore, you can not buy, sell, or trade POPs on any NFT marketplace platforms.
How can I acquire POPs?
You can collect POPs by completing missions. Each POP consists of tasks that contribute towards OVERTAKE ecosystem. These tasks include community engagement, outstanding gameplay, and proof of Web3-related experiences you will have on our platform. Please refer to our Discord Server to get started on your quest expedition at OVERTAKE.
How can I redeem rewards after collecting POPs?
Refer to OVT (Platform Token) for details on reward distribution. Collecting POPs and accumulating AP before the reward distribution period will make you more favorable on claiming your portion at the time of distribution. To stay updated on reward distribution, check our Twitter, Discord, and Medium.
How can I share my POP collection?
If you want to show off your POPs to your friends, visit My Dashboard. After the platform beta, there will be various ways to interact with others, and a new space will be created for POP collectors.
Where can I check the minted POP?
Visit My Dashboard to showcase the POPs you have earned and minted.
I've clicked 'Mint' but it keeps showing as pending and won't allow me to mint.
Our platform is currently running a promotion where we cover the gas fees for our users in order to enhance the user experience. However, due to technical difficulties (such as network errors or sudden increases in gas fees), there may be occasional issues with the minting process. If you have clicked the mint button, rest assured that our platform is working diligently to process your request as soon as possible. Please be patient, and your POPs will be minted shortly.
Games
What makes OVERTAKE's games special?
OVERTAKE's games are special, because they integrate POPs to create a unique experience for our users. By collecting POPs, your game achievements are memorialized and rewarded. With these rewards, there are endless possibilities on how you want to utilize them within OVERTAKE's ecosystem.
Where can I find the latest information about the games?
When you sign up for an OVERTAKE account, you are registered to receive OVERTAKE newsletters. Our newsletter will provide information including, but not limited to game release date, NFT pre-sale dates, NFT Marketplace release, DEX, and new additions to our platform services. However, if you want to opt-out of our newsletter notifications, click on your profile icon, click Account Settings, and on Account “tab”, uncheck on “Receive OVERTAKE Newsletter for any updates” box. For additional information around updates, please join our Discord Server.
What are the available POP missions in OVERTAKE's games?
Users can collect POPs through gameplay. We're collaborating closely with our in-house and partner gaming studios to curate a diverse range of POPs, based not only on gaming skills such as victories and rankings, but also on creative missions, so that all users can enjoy them. These POPs will be made available as we update our platform and release new games.
Community
How can I obtain information from OVERTAKE?
The easiest way to obtain information is by joining our Discord server. Not only will our Community Admins be willing to answer your questions but you’ll also find members sharing knowledge amongst each other.
How can I safely engage in OVERTAKE's community?
We are very aware that there are scammers pretending to be OVERTAKE staff. HOWEVER, OVERTAKE staff will never initiate DMs, ask for links, wallet seed phrases, QR codes, or any other personal information. If you have any suspicious messages being sent, always submit a ticket to double check with official OVERTAKE staff members.
What if there are issues regarding POP rewards and my account?
If you encounter issues regarding this question, join our Discord Server to submit a ticket for live support (For best support we recommend the following times: GMT+9, 9:00 AM - 6:00 PM).
When are OVERTAKE-related events?
Check-out OVERTAKE-related events (online and offline) on our events section on our Discord Server. Any conference or event sponsorships will be shared through our social media (Twitter, Telegram, and more) and Medium. Keep checking on these events, as you can collect special POPs related to attending events.
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